Turn WhatsApp into a responsive sales and support channel.
A managed Customer Agent for businesses that already receive product questions, quotes, wholesale inquiries, and support messages on WhatsApp.
Reply while buyer intent is still warm.
WhatsApp customers expect a conversational response, not a ticket queue. We configure the Customer Agent around your business information so routine questions can be handled immediately and useful leads can be passed to your team.
- 24/7 WhatsApp responses
- Product, service, pricing-policy and delivery guidance
- Lead collection within the conversation
- Customer classification on Standard and Premium plans
- Human escalation when rules say a person should take over
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From recurring questions to qualified handoff.
Standard can identify higher-intent conversations, distinguish wholesale and retail contexts, and classify customers based on the rules and information available to the agent.
After-hours coverage
Keep answering common questions when your team is asleep, traveling, or handling other conversations.
Intent recognition
Standard can identify wholesale, retail and higher-intent patterns to help prioritize follow-up.
Multilingual replies
Standard supports up to three configured languages; Premium can be configured around broader needs.